Frequently Asked Questions
Will the owner be onsite?
Unlike some builders, the owner of Woodman Park Builders, Mark Haddox, is onsite many times each week. He knows his reputation is on the line with every job. Being onsite allows him to acknowledge potential problems before they occur. Customers have direct communication with Mark. They are not forced to go through layers of foremen and managers before getting action.
How accessible is the builder?
Can I reach him anytime, anywhere? Mark makes his cell phone number available to every customer. Call him any time, any day, anywhere. Customer satisfaction is our primary goal. Communication is essential.
How do you define "custom"?
Is it a model for which I pick colors, or is it a unique luxury home?
We do not have model homes (although we can provide designs for customers who don't have the time or interest to design a fully custom home). To us, "custom" means a design that meets your specific wants and needs, on land that you enjoy. We pride ourselves in building whatever you ask for, as custom as custom can be.
What warranties will we get?
We offer a one year warranty in addition to manufacturer warranties. Our customers will tell you that we are happy to help after the warranty expires, too.
Do you hire subcontractors, or are your craftsmen on your payroll?
Woodman Park uses a combination of sub-contractors and our own employees. Most of the technical work is performed by sub-contractors, i.e. electrical, plumbing, HVAC, masonry, concrete, framing, and roofing. Our employees do most of the finished work, i.e. drywall, painting, tile, and trim work. This way we control what the customer will see as the finished product. It also gives us the flexibility to make changes as the project comes together.
We both have full-time careers. How can we find time to build a custom home?
One of the most useful assets offered by a builder should be his ability to guide you through the maze of homebuilding. Make no mistake about it -- building a custom home will require you to make many decisions. By having Woodman Park design your home many decisions have already been made. Mark Haddox will coordinate the project so you can spend as little time as possible thinking about the details of your home.
How long will the job take?
The size of a project, its complexity, and the level of fine detail involved will define the timeline. As a general rule, new construction projects require at least four to six months.
Does weather affect the building process?
Concrete and masonry work should not be performed during extremely cold periods. Just about everything else can occur regardless of the weather, thanks to improvements in technology and material selection.
Can we work with our own plans and have you build the house?
Absolutely. We can work with any set of completed plans.
Will you build on land that we already own?
Yes (assuming it is buildable, zoned properly, and your house will fit).
Can I tour the homes you've built?
Yes. We are proud to have satisfied customers who have graciously offered to show their homes to potential Woodman Park customers. We can also provide additional addresses of houses to drive by.
How do I investigate a builder's background?
Talk to local building departments, tradesmen at the hardware store, real estate professionals, title companies, neighbors, friends, family, and so on. Check for complaints at the Better Business Bureau. Search for liens at the County Clerk's office to see if the builder is paying subcontractors.